Returns & Exchanges

How it Works

Select the item(s) to return or exchange

Receive a refund confirmation OR an instant e-voucher for an immediate exchange

Print shipping label and return your item(s)

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

How do I exchange for a different size?

In the next step, you'll be prompted to select a new size for the item you're looking to exchange. We'll ship you a new item right away.

How do I exchange for a different style or product?

Click through the return process and request a refund. You'll receive an Instant Refund code - a temporary gift card - that you can use to purchase something new on our site. You will receive a refund for any outstanding Instant Refund balance after your return is received.

What items are returnable?

  • Items purchased in the last 90 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
Powered by